We define property management as the activity dedicated to generating the greatest possible net return from a property over the fullest economic life. Our goal is to completely remove any concerns an owner has regarding his/her income property. Point West is dedicated to remaining a small to mid sized firm where the owners, Steven O’Donnell and Oliver Ott, are personally familiar with all of the properties managed and their owners.

Property management can be divided into three different functions, finding and servicing tenants, bookkeeping/reporting , and continual maintenance and repair of the property. Point West uses all available resources to fill properties as early as possible. The resources we use include newspaper advertising, internet advertising (www.point-west.com & www.CUrent.com, www.craigslist.com), various billboard listings (multiple listing service, CU, etc.). Our office staff and phone/paging system allow us to quickly respond to any prospects. Once found, our rigorous application process will check a prospects credit, criminal and rental history.

For bookkeeping and reporting, we use Yardi Property Management software. This is generally considered to be the best property management software available. Owners receive profit & loss, balance sheet and general ledger reports monthly. These reports can be sent via mail, fax or e-mail. We maintain all original invoices and other documents pertaining to the property in our files. Any documents can be reviewed or copied and sent to owners at any time. Year end reports with IRS form 1099’s are sent to all owners in January.

Maintenance is often the largest non-recurring expense for a property. We strive to minimize expenses involved with repair and maintenance at the same time keeping in mind maintaining the overall condition of the property for the long term. We use a combination of in house maintenance and  independent contractors for all repairs and maintenance. Generally charges of  $24-$40/per hour are applicable. We are generally able to handle the vast majority of repair items in this manner without calling in outside specialist. Occasionally it is necessary to call an electrician, plumber or other specialist. We have working relationships with specialists in all fields and usually get fair pricing and good response.